Frequently Asked Questions
Everything you need to know about our unique ink and art supplies.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your supplies sooner.
What is your return policy for art supplies?
We offer a 30-day return policy on most items. Products must be unopened, unused, and in their original packaging to qualify for a full refund.
Are your inks and paints lightfast and archival quality?
Yes, we prioritize professional-grade pigments. Most of our Artistic Chaos Ink products are rated for high lightfastness to ensure your artwork remains vibrant for years to come.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by destination and are calculated at the time of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my shipment once it has been sent?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.